Head to head
Bland AI vs Vapi
Written By Research Team
AI Outbound Calling
Fact Checked
All pricing verified against vendor documentation
Updated
Higher score
Bland AI
Purpose-built outbound AI calling with the clearest compliance posture in the category.
Bland is the only vendor we reviewed that publishes a flat per-minute rate, states daily call and concurrency ceilings for every tier, and holds SOC 2 Type II, a HIPAA BAA, GDPR and PCI DSS at once. It also offers on-prem/VPC deployment, which almost nothing else at this price does. You can start with no credit card. It loses points only on ecosystem breadth: there is less turnkey CRM tooling than platforms built around integrations.
Vapi
The cheapest published platform rate and the most developer-flexible — if you can live with the compliance gap.
At $0.05/min Vapi has the lowest published platform rate here, and bringing your own model keys can take model cost to zero. For engineering teams it is the most composable option. But read the compliance row carefully: the self-serve Build tier has no SOC 2, no SSO and no RBAC, HIPAA is a $2,000/mo add-on, zero data retention is another $1,000/mo, and call history is kept only 14 days. Those controls arrive on the annual Scale contract.
Side by side
| Criterion | Bland AI | Vapi |
|---|---|---|
| Overall score | 91/100 | 76/100 |
| Rank | #1 | #5 |
| Type | Autonomous AI agent | Autonomous AI agent |
| Pricing model | Published | Published |
| Headline cost | $0.14/min on the free Start tier; $0.12/min on Build at $299/mo | $0.05/min on Build, plus model costs at cost (or $0 with your own keys) |
| Concurrency | 10 (Start) / 50 (Build) / sized to volume (Enterprise) | 10 included, +$10/line/mo; custom on Scale |
| Free trial | 2 credits plus an inbound number ($15/mo value), no card required | No stated trial credits; signup via dashboard |
| Certifications | SOC 2 Type I, SOC 2 Type II, HIPAA-eligible with signed BAA, GDPR, PCI DSS, On-prem / VPC available | SOC 2 (Scale tier only), HIPAA ($2,000/mo add-on), PCI (Scale), SSO & RBAC (Scale only) |
Score by criterion
| Criterion | Max | Bland AI | Vapi |
|---|---|---|---|
| Pricing transparency | 20 | 19 | 15 |
| Outbound capability | 20 | 18 | 16 |
| Compliance & security | 20 | 20 | 12 |
| Integrations & extensibility | 15 | 11 | 14 |
| Time to first call | 15 | 14 | 11 |
| Scale & reliability | 10 | 9 | 8 |