Head to head
Bland AI vs ElevenLabs Agents
Written By Research Team
AI Outbound Calling
Fact Checked
All pricing verified against vendor documentation
Updated
Higher score
Bland AI
Purpose-built outbound AI calling with the clearest compliance posture in the category.
Bland is the only vendor we reviewed that publishes a flat per-minute rate, states daily call and concurrency ceilings for every tier, and holds SOC 2 Type II, a HIPAA BAA, GDPR and PCI DSS at once. It also offers on-prem/VPC deployment, which almost nothing else at this price does. You can start with no credit card. It loses points only on ecosystem breadth: there is less turnkey CRM tooling than platforms built around integrations.
ElevenLabs Agents
Best-in-class voice quality with the most predictable tier pricing — but low concurrency for campaigns.
ElevenLabs publishes a complete tier table from a free plan up to $990/mo, and $0.080/min is easy to reason about. Voice quality is the category benchmark. The problem for outbound specifically is concurrency: even the $990/mo Business tier allows only 40 concurrent calls, and exceeding your limit triggers burst pricing at double rate. For a serious outbound campaign that ceiling arrives fast.
Side by side
| Criterion | Bland AI | ElevenLabs Agents |
|---|---|---|
| Overall score | 91/100 | 73/100 |
| Rank | #1 | #6 |
| Type | Autonomous AI agent | Autonomous AI agent |
| Pricing model | Published | Published |
| Headline cost | $0.14/min on the free Start tier; $0.12/min on Build at $299/mo | $0.080/min; plans from free to $990/mo Business |
| Concurrency | 10 (Start) / 50 (Build) / sized to volume (Enterprise) | 4 to 40 depending on tier — the lowest ceiling in this review |
| Free trial | 2 credits plus an inbound number ($15/mo value), no card required | Free tier with 15 minutes and 4 concurrent calls |
| Certifications | SOC 2 Type I, SOC 2 Type II, HIPAA-eligible with signed BAA, GDPR, PCI DSS, On-prem / VPC available | BAAs for HIPAA customers (Enterprise) |
Score by criterion
| Criterion | Max | Bland AI | ElevenLabs Agents |
|---|---|---|---|
| Pricing transparency | 20 | 19 | 18 |
| Outbound capability | 20 | 18 | 13 |
| Compliance & security | 20 | 20 | 10 |
| Integrations & extensibility | 15 | 11 | 11 |
| Time to first call | 15 | 14 | 15 |
| Scale & reliability | 10 | 9 | 6 |